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backyardsprings@gmail.com
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832-610-1724
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832-610-1724
Request Service
Pool service technician cleaning a blue swimming pool with a pole, surrounded by a white hose and pool ladder, illustrating Backyard Springs Pool Services' maintenance expertise.
Privacy Policy
HomePrivacy Policy

Backyard Springs  Pool Services Privacy Policy

Effective Date: 6/4/2025

Backyard Springs Pool Services a dba of Texan Home Restoration LLC (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including through A2P 10DLC messaging services. By using our services, you agree to the terms outlined in this Privacy Policy.

Privacy Policy Guidelines
Messaging Terms and Conditions

Backyard Springs Pool Service, a dba of Texan Home Restoration LLC, respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

  • Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via a web form on our website.
  • Data Usage: We use your data solely for sending pool-related content such as appointment reminders, service or order updates, promotional messages, and more.
  • Data Security: We protect your data with secure storage measures to prevent unauthorized access.
  • Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

Messages are recurring, and message frequency varies.

Contact Backyard Springs Pool Service, a dba of Texan Home Restoration LLC, at 832-0610-1724 or email us at BackyardSprings@gmail.com for HELP or to STOP receiving messages.

Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to BackyardSprings@gmail.com or 832-0610-1724. After unsubscribing, we will remove your number from our list within 24 hours. You will receive one final text message to confirm you have unsubscribed.

Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Backyard Springs Pool Service, a dba of Texan Home Restoration LLC, will not sell, rent, or share the collected mobile numbers.

• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

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  • Data Sharing: We do not share your personal or mobile information with third parties for marketing purposes under any circumstances.
  • Data Transfer: We do not transfer consumer data to external organizations under any circumstances, and we have strict policies in place to prevent unauthorized sharing of user data.

Information We Collect

We may collect the following types of information:

  1. Personal Information
  • Contact Details: Name, phone number, email address, and mailing address.
  • Billing Information: Payment card details, billing address, and transaction history.
  1. Non-Personal Information
  • Device Information: IP address, Pool Hardware and device identifiers.
  • Usage Data: Information about how you interact with our website and messaging services.
  1. Communication Data
  • Details of interactions with us through email, phone, and A2P 10DLC messaging, including SMS content and delivery details.

How We Use Your Information

We use your information to:

  • Provide and manage our pool cleaning and repair services.
  • Process transactions and send payment confirmations.
  • Communicate service updates, promotions, and customer support messages.
  • Ensure compliance with A2P 10DLC messaging standards.
  • Analyze and improve our services and communications.
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How We Share Your Information

We do not sell or rent your information to third parties. However, we may share your information in the following circumstances:

  1. Service Providers: We may share information with trusted partners who help us deliver our services (e.g., payment processors, messaging platforms).
  2. Legal Compliance: If required by law, regulation, or legal process, we may disclose your information.
  3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

A2P 10DLC Messaging Compliance

We use A2P 10DLC messaging to send important technical information, transactional and promotional SMS messages. To ensure compliance with regulations, we:

  • Obtain explicit consent from users before sending promotional messages.
  • Provide clear opt-out instructions in every message.
  • Use secured platforms to manage and deliver SMS communications.
  • Limit the use of messages to legitimate business purposes only.

You may opt out of receiving SMS messages at any time by replying “STOP” to any message. Standard messaging rates may apply.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage can be guaranteed as 100% secure.

Your Rights and Choices

You have the right to:

  1. Access and Update: Request access to or corrections of your personal information.
  2. Opt-Out: Opt out of receiving marketing communications, including SMS messages.
  3. Delete Data: Request the deletion of your personal data, subject to legal or contractual obligations.

To exercise these rights, please contact us at backyardsprins@gmail.com or call 832-610-1724.

Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing any information.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be effective upon posting the updated policy on our website with a revised “Effective Date.” We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Backyard Springs Pool Services a dba of Texan Home Restoration LLC
backyardsprings@gmail.com
512-934-0629

Thank you for trusting Backyard Springs Pool Services with your information. We are committed to safeguarding your privacy and providing excellent service!